What method should a company officer use to increase the confidence of a struggling crew member?

Utilizing the effective coach's method is essential for increasing the confidence of a struggling crew member because it fosters a supportive and constructive environment. This method involves providing focused guidance, constructive feedback, and encouragement, which can help the crew member understand their challenges and build their skills effectively. By incorporating active listening, setting realistic goals, and celebrating small successes, a company officer can help the individual feel valued and motivated to improve.

In contrast, ignoring a crew member’s issues would likely exacerbate their struggles, leading to decreased confidence and potential safety concerns within the team. Employing punitive measures can create a hostile environment, instilling fear rather than encouraging growth and development. Outsourcing training could disconnect the crew member from their immediate team dynamics and the leadership they need to improve, potentially leaving them feeling unsupported. Therefore, the effective coach's method is the most nurturing and productive approach to bolstering a crew member's confidence and performance.