What should be avoided when deciding how to handle a crew member’s personal problems?

Making assumptions without direct communication should be avoided because it can lead to misunderstandings and misinterpretations of the crew member’s actual situation. Effective leadership requires open dialogue and direct engagement with the individual to gain an accurate understanding of their problems. By assuming rather than asking, a leader might overlook critical details or nuances in the crew member's situation that could inform a more compassionate and appropriate response.

In contrast, consulting with Human Resources ensures that any action taken is in line with organizational policies and provides a framework for addressing personal issues appropriately. Confronting the worker about their issues might be seen as intrusive or confrontational, which could hinder their willingness to share or seek help. Lastly, using support from peers can be valuable as it fosters a sense of community, but it should not replace direct communication with the affected individual to ensure that their needs are adequately addressed. Effective handling of personal problems relies on a foundation of clear and respectful communication.