Which of the following is a key benefit of counseling over discipline?

Promoting personal growth is a key benefit of counseling over discipline because counseling focuses on understanding and addressing the underlying issues that may be affecting an individual's performance or behavior. It provides a supportive environment where employees can discuss their challenges and work towards solutions. This process encourages self-reflection and personal development, enabling individuals to enhance their skills, build resilience, and improve their overall work performance. Counseling aims to foster a constructive dialogue, creating opportunities for individuals to learn and grow, rather than merely responding to misconduct or poor performance through punitive measures.

In contrast to counseling, other approaches may not support individual growth. For instance, increasing disciplinary actions could lead to resentment and a negative workplace atmosphere, and encouraging a strict work environment may stifle creativity and open communication. Likewise, reducing supervisor workload does not inherently contribute to employee development or address the reasons for performance issues, which are central to effective counseling. Thus, the focus on personal growth distinguishes counseling as a more beneficial approach in a professional setting.